Shipping and Promotions Policy

At Homery, we are committed to providing reliable shipping options and valuable promotions to ensure a seamless and rewarding shopping experience. Below, you’ll find detailed information about our Shipping Policy and Promotions Policy, including guidelines, terms, and how to maximize your savings.

Shipping Policy

1. Shipping Options

We offer a range of shipping options to accommodate different needs:

• Curbside Delivery: Our standard delivery service for large appliances. The item will be delivered to your curb or driveway, but will not include placement or unpacking.
• In-Home (Threshold) Delivery: The product is delivered just inside your home or garage.
• White-Glove Delivery: This premium service includes delivery to the room of your choice, unpacking, setup, and the removal of packaging materials. You can also opt for the removal of old appliances.

2. Delivery Timeframes

• Standard Delivery: Orders are usually processed within 1-3 business days and delivered within 3-7 business days after processing.
• Expedited Shipping: For quicker delivery, we offer expedited shipping for an additional charge, with delivery typically within 2-3 business days.
• Next-Day Delivery: In select locations, next-day delivery is available for eligible in-stock products.

3. Free Shipping

We offer free standard shipping on all orders over $99 within our standard delivery areas. To confirm your eligibility for free shipping, please enter your zip code at checkout.

4. Shipping to Multiple Addresses

At this time, we cannot split an order to multiple addresses. If you wish to ship items to different locations, please place separate orders for each destination.

5. International Shipping

Homery provides international shipping on select products. Please note that any applicable duties, taxes, or customs fees are the responsibility of the customer.

Promotions Policy

We are dedicated to helping you save on top-quality appliances through exclusive promotions and discounts. Please read our terms below to understand how our promotions work and how to take advantage of our offers.

1. Types of Promotions

• Percentage Discounts: Receive a percentage off your order total (e.g., 15% off dishwashers).
• Dollar Amount Discounts: A fixed discount on your total order (e.g., $100 off orders over $1,000).
• Free Gifts: Get a complimentary item with qualifying purchases.
• Bundle Discounts: Save more when you purchase a combination of eligible items (e.g., kitchen appliance packages).

2. How to Use Promotions

• Enter your promo code at checkout in the designated field.
• The discount will be applied automatically to eligible items.
• Promotions cannot be combined unless explicitly stated, and only one promotion can be used per order.

3. Exclusions

Certain items may be excluded from promotions, including but not limited to:

• Luxury brands
• Clearance items
• Custom orders
• Special-order items
• Some brands may not be eligible for percentage-based discounts due to manufacturer agreements.

4. Expiration and Validity

Promotional offers are valid for a limited time only. Make sure to check the terms of the promotion, including start and end dates. Promotions may not be applied to previous purchases.

Frequently Asked Questions

1. Can I use multiple promotions in one order?

Only one promotion code can be applied per order unless otherwise specified. Be sure to use the one that provides the best value for your purchase.

2. How do I know if I’m eligible for free shipping?

Free shipping is available on orders over $99 within our standard delivery areas. To check if your location qualifies, simply enter your zip code at checkout.

3. Are there any items excluded from promotions?

Yes, some items such as luxury brands, clearance items, and special orders may not be eligible for promotional discounts. Check the terms of the promotion for more information.

Need Assistance?

If you’d like to speak with a Homery sales associate, our knowledgeable team is ready to assist you with any inquiries about products, pricing, or your specific project needs.

To connect with a sales associate, you can:

• Call us directly at (888) 800-8050
• Use our Live Chat: Click the chat icon on the bottom right corner of our website.
• Submit a request through our Online Support Ticket System and one of our sales associates will get back to you as soon as possible.

Our team is here to provide personalized service and help you find the best appliances for your home or business.

Need Assistance?

1870 Bath Ave, Brooklyn, NY 11214

Service Hours:
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: 10:00 AM – 5:00 PM